Privacy Policy

Last Updated: May 2024

Hong Kong Labor Insight ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy complies with the EU General Data Protection Regulation (GDPR) and Hong Kong Personal Data (Privacy) Ordinance (PDPO).

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms
• Subscribe to our newsletters or publications
• Request research materials or reports
• Participate in surveys or feedback mechanisms
• Communicate with us via email or other channels

Personal information may include: name, email address, phone number, organization name, job title, and professional interests.

1.2 Automatically Collected Information

When you visit our website, certain information is automatically collected, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand user preferences. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences.

Types of cookies we use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences

2. How We Use Your Information

We use collected information for the following purposes:

• Responding to your inquiries and providing requested information
• Delivering research publications and analytical reports
• Sending newsletters and updates about labor market research
• Improving website functionality and user experience
• Analyzing website traffic and usage patterns
• Conducting research and statistical analysis
• Complying with legal obligations and protecting our rights
• Preventing fraud and ensuring website security

3. Legal Basis for Processing (GDPR)

Under GDPR, we process personal data based on the following legal grounds:

• Consent: You have given explicit consent for specific processing purposes
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as research dissemination and website improvement
• Legal Obligation: Processing is required to comply with legal requirements
• Contract Performance: Processing is necessary to fulfill contractual obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business operations, or providing services to you. These parties are contractually obligated to maintain data confidentiality and security.

4.2 Legal Requirements

We may disclose information when required by law, legal process, litigation, or governmental requests, or to protect our rights, privacy, safety, or property.

4.3 Research Collaborations

With your explicit consent, we may share aggregated, anonymized data with research partners and academic institutions for scholarly purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data transmission
• Secure server infrastructure
• Access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection practices

However, no electronic transmission or storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

7.1 GDPR Rights (for EU residents)

If you are located in the European Union, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request restriction of processing your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time (does not affect prior lawful processing)

7.2 Hong Kong PDPO Rights

Under Hong Kong's Personal Data (Privacy) Ordinance, you have the right to:

• Check whether we hold personal data about you and access such data
• Request correction of inaccurate personal data
• Ascertain our policies and practices regarding personal data
• Be informed of the types of personal data we hold

7.3 Exercising Your Rights

To exercise any of these rights, please contact us at: contact@hongkonglaborinsight.hk. We will respond to your request within the timeframes required by applicable law (generally within one month for GDPR requests).

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses approved by relevant authorities.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Hong Kong Labor Insight
21/F, Tower 535, 535 Jaffe Road
Causeway Bay, Hong Kong
Email: contact@hongkonglaborinsight.hk
Phone: +852 3679 4421

13. Supervisory Authority

If you are located in the EU and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection authority.

For Hong Kong residents, you may contact the Office of the Privacy Commissioner for Personal Data:

Website: www.pcpd.org.hk
Email: enquiry@pcpd.org.hk
Phone: +852 2827 2827